Privacy Policy
Last updated: 2024/11/04
Welcome to XMet ("we"). We are committed to protecting and respecting your privacy.
By accessing or using our websites, services, applications, products and content (including but not limited to platforms) (collectively, the "services"), you have read this policy and understand your rights to your information and how we will collect, use and process it. If you do not agree to this policy or any part of it, you should not use our services. Capitalized terms not defined in this policy have the meanings given to them in user terms.
If you have any questions about how we use your information, please contact us through online customer service.
Abstract
Information we collect
When you install the Service on your device and register with XMet, personally identifiable information about you may be collected during the download process for the Service (as requested from you during the download process) when you register with us. For registration through XMet, you are required to provide your mobile phone number or your email address, city location, gender, name, depending on the device(s) you are using on the Service. You may also provide personally identifiable information, but that is optional. When you log in using your Facebook account, we may collect additional information you make available to us (see ¡°Your User Profile¡±) below.
In addition, when you install the Service on your device and register with XMet, you may be asked to allow us access to your address book. If you consent, we will have access to contact information in your address book on the devices you use for the Service (names, numbers, emails, and Facebook ID, but not notes or other personal information in your address book) and we will store it on our servers and use it to help you use the Service, for example, by synchronizing your XMet contacts between different devices you may want to use with the Service. If you do not want XMet to store this information, you may opt-out through your account settings in the XMet application at any time. However, we may not be able to offer some of the features that require this information.
XMet may also collect and gather non-personally identifiable information, such as certain profile information including country of residence and preferences. In addition, XMet may collect and store information about your and others¡¯ usage of and interaction with the Service and our websites, including matches, numbers of matches made by members, match durations, text messages, usage by geographies, device and connection information, IP address, device capability, bandwidth, statistics on page views, network type and traffic to and from our websites.
XMet allows you to share text messages, photos, screenshots, videos and other communications in the XMet application with other users, and if you choose to do so your text messages, photos, screenshots, videos and other communications will be stored on our servers. In addition, if you choose to share these items with other XMet users, we may not be able to remove them from our servers or make them unavailable to anyone you have shared them with. Sending and sharing text messages, photos, screenshots, videos or other communications in the XMet application is your decision. By choosing to share that information, you should understand that you may no longer be able to control how that information is used and that it may become publicly available (depending in part on your actions or the actions of others with whom you have shared the information). XMet is not responsible for any use or misuse of information you share.
XMet may also collect and gather user contents (e.g., photos, screenshots, comments, and other materials) that you create on the Service. Your photo can be taken by other users on the XMet, and if they use the capturing function provided by the XMet, those photos can be stored and used for XMet and 3rd party¡¯s service (eg, Facebook, etc.). You can change the sharing option of 3rd party on the XMet settings. If you do not agree with all the terms of this Privacy Policy, do not use the Service.
To complete a commerce transaction on XMet item shop, you will be requested to provide your payment information, including your credit card number, card expiration date, CVV code, and billing address. In that event, we will transmit your information securely directly to a third party vendor or merchant. XMet will collect such information in order to process and fulfill your purchase. XMet does not process or store your payment information. However, we may store other information about your purchases made on the Service, which may include the merchant¡¯s name, the date, time and amount of the transaction and other behavioral information.
We also collect error-reporting information if the Service crashes or hangs up so that we can investigate the error and improve the stability of the Service for future releases. In general, these reports do not contain personally identifiable information, or only incidentally. As part of these error reports, we receive information about the type and version of your device, the device identifier, the time the error occurred, the feature being used and the state of the application when the error occurred. We do not use this information for any purpose other than investigating and fixing the error.
How will we use your information?
We use your information to perform and execute our service contracts with you, improve and manage the platform, and allow you to use its functions. We also use your information to show you suggestions, promote the platform, and provide targeted service advertising for you. More information.
Who do we share your information with?
We share your data with third-party service providers we rely on to help you provide a platform. These providers include cloud storage providers and other IT service providers. We also share your information with our business partners, advertisers, analytic and search engine providers. We can also share your information with law enforcement agencies, public authorities or government agencies as required by law. More information.
Your rights
You have several important rights regarding your information:
Deletion of personal data: You have the right to request the deletion of your personal data that we collect. You can exercise this right by contacting us through online customer service or emailing us at mengya950@gmail.com. We will process your request within a reasonable time.
Knowledge of data sale: You have the right to know whether your personal data is sold. If you wish to inquire about this, please contact us at mengya950@gmail.com, and we will respond promptly.
Knowledge of data sharing: You have the right to know if your personal data is shared with third parties. We will inform you upon your request sent to mengya950@gmail.com.
Opt-out of data sale: You have the right to opt-out of allowing the sale of your personal data. You can notify us of your decision by emailing mengya950@gmail.com.
Opt-out of data sharing: You can opt-out of the sharing of your data by contacting us at mengya950@gmail.com. We will take appropriate actions upon receiving your request.
How long will we keep your information?
We retain your information as long as it is necessary to (1) perform our contractual obligations and rights with respect to the information in question, (2) our legal obligations under applicable laws and regulations to retain data for a certain period of time, taking into account the time limits prescribed by applicable law; (3) our legitimate business purposes; and (4) defend disputes or potential disputes. After you terminate our service, we may store your information in aggregated and anonymous format. We may also retain any personal information reasonably necessary to comply with our legal obligations, to settle and litigate disputes and to enforce our agreements.
If there are any changes, how will we inform you?
We will normally notify all users of any significant changes to this policy through our platform notifications. However, you should review this policy periodically to check for any changes. We will also update the "last update" date at the top of this policy, which reflects the effective date of the policy. If you continue to visit or use the service after the date of renewal of the policy, you accept the renewal policy. If you do not agree with the updated policy, you must stop accessing or using the service.
The types of information we collect
We may collect and use your following information:
The message you gave us. When you register and/or use the platform, you provide us with information about you, including your name, age, gender, address, email address, social media login details, phone number, financial and credit card information (though we do not process or store credit card information as mentioned earlier), your photo and your language choice. In addition, this category will include your customer profile, your comments on our platform (including any virtual items you provide for any user generated content), account and billing details, including but not limited to your apple, Google or Windows account, paypal or other third-party payment channel account (if required) for the purpose of paying or withdrawing cash. It also includes user generated content, photos and video content that you choose to play on our platform. You can also use your user credentials to sign up for certain social media sites, such as XMet, twitter, Google.
The information network you choose to share from social networking sites. If you choose to link your social network or public forum account (such as XMet, twitter, Google) to the platform, you will provide or allow your social network to provide us with information from your social network or public forum account, including your contact list. This data will include information about your use of the platform on such public forums and/or social networks. For more information about how and for what purposes social network providers process your data, please refer to their privacy policies.
We collect technical information about you. When you use the platform, we will automatically collect some of your information, including your IP address, location related data (as described below) or other unique device identifier, your mobile operator, time zone settings, mobile or device information, including device model and screen resolution, operating system and platform, and information about your platform.
We collect information about your behavior: we also collect information about your use of the service, such as your comments on our platform or any other user generated content and video content that you generate and broadcast through our platform. In addition, we will use your email or social media login details to link your contact or subscriber information to your activities on our platform. We collect user engagement scores ("like, comment, repeat) and connect with users based on your behavior. Finally, we collect preferences for opt in and communication.
Location data. When you use the platform on your mobile device, we may collect information about your location. If you allow, we can also collect global positioning system (GPS) data and mobile device location information.
Information from third parties. If you use any other website we operate or other services we provide, we will receive information about you from a third party. We will also receive information from third parties, such as advertising networks and analysis providers, as well as from other sources, including trade catalogs and other commercial or public sources.
Your phone and XMet contacts. You can choose whether to find other users of the platform through (I) your phone contacts or (II) XMet contacts. If you choose to find other users through your mobile phone contacts, we will access and collect your phone contacts, including name, phone number, address, and any other information about the contacts that you have stored in your phone, so that we can determine whether they are using the platform by matching them with current users of the platform. If you want to find other users through your XMet contact, we will collect your public XMet information as well as the name and profile of your XMet contact.
Leaving a message. We collect and process (including scanning and analyzing) the information you provide, including any personal information, including writing, sending, or receiving information (i.e., content and information about when to send, receive and/or read information and communication participants) the messaging capabilities of our services. Please note that messages sent to other users of our service will be accessed by other users, and we are not responsible for the way these users use or disclose information.
Metadata. When you upload a video to the platform ("user content"), some metadata connected to user content is automatically uploaded. In essence, metadata describes other data and provides information about user content that is not always obvious to the viewer. Relevant to your video, metadata can describe how, when, and who collects user content and how to format it. It also includes information such as your account name to enable other users to trace videos to your user account. The metadata also includes additional data that you choose to provide with the video, such as any hash tags used to tag video or comment keywords.
Buy coins. You may choose to purchase the coin pack through in app purchase. You can use these coins to buy virtual gifts and send them to other users live or on the channel. When you choose to buy coins, you will be transferred to the app store on your mobile device to complete the purchase. We will collect your personal information about this purchase. In addition, if you use your Apple iTunes or Google play account to purchase any gift points in accordance with the gift point policy, we will process payment confirmation and credit it to your account.
How do we use your information
We will use the information we collect about you in the following ways:
Manage the platform (i.e. providing services for you) and internal operations, including troubleshooting, data analysis, testing, research, statistics and investigation purposes (i.e. ensuring the stability and safety of the platform), and solicit your feedback;
Allows you to participate in the interactive functions of the platform, when you choose to do so;
Personalize the content you receive and provide you with customized content that you are interested in;
Improve and develop the platform and carry out product development;
Measure and understand the effectiveness of our advertisements for you and others;
Provide services to you according to the country settings you choose, such as advertising and other content related to the country settings;
Make suggestions and suggestions to you and other users of the platform on the goods or services that you or they are interested in;
Allow other users to identify you as a service user through the "find other friends" function, allow you to find other users on the platform and connect with them, and support the social function of the service;
Provide you with your profile information to send to anyone you choose and enable you to participate in the platform and interact with other users;
Make your information available to other users according to the privacy settings you choose for your information;
Show you what you like or interact with (via comments and/or viewing content), content from your region, and content from the users you follow;
Show you advertisements related to you;
To promote the services and usage information you provide to us, such as user content and video content, you can choose to broadcast on our platform as part of our advertising and marketing activities to promote the platform;
In order for the messenger service to work properly (although this information is handled only if you choose to use this feature), you can choose to delete any information about your discretion through the clear cache function in platform settings, and help us detect abuse, fraud and illegal activities on the platform;
Make sure you are big enough to use our services (as required by law).
Inform you of changes to our services;
Communicate with you.
Provide user support for you;
Implement our terms, conditions and policies;
You are paid and/or paid to you under the diamond and flame terms set out in the supplemental terms virtual goods policy, or under user terms or separate advanced content creator agreements, as applicable.
How can we share your information
We will share your information with the following selected third parties:
Our business partners, so that we can provide you with special discounts through the platform;
Advertisers and advertising networks need data to select and serve advertisements for you and others.
Cloud storage providers store the information and disaster recovery services you provide, and perform any contracts we have signed with you;
Analysis and search engine providers to help us optimize and improve the platform; and IT service providers;
Our data center and host provider's servers.
We will also share your information with any member or affiliate of the group and, for the above purposes only, assist in improving and optimizing the platform to prevent illegal use, increase the number of users, develop, engineer and analyze the information, or for our internal business purposes (how we use your information).
If we are required by law to share information with other public bodies, we will make reasonable use of:
Comply with legal obligations, procedures or requirements;
Enforce our user terms and other agreements, policies and standards, including investigating any potential violations;
Detect, prevent or otherwise resolve security, fraud or technical issues; or protect the rights, property or security of us, our users, third parties or the public as required or permitted by law (including the exchange of information with other companies and organizations to prevent fraud and reduce credit risk).
We will also disclose your information to third parties:
If we sell or purchase any business or asset, in which case we will disclose your data to a potential seller or buyer of that business or asset; or
If we sell, purchase, merge, be acquired by or cooperate with other companies or enterprises, or sell part or all of our assets. In this kind of transaction, the user information will be in the transferred assets.
Your information security
We will take measures to ensure that your information is handled safely and in accordance with this policy. Unfortunately, the transmission of information over the Internet is not entirely secure. Although we will try our best to protect your information, such as through encryption, we cannot guarantee the security of the information you transmit through the platform; any transmission risk is borne by you.
We have appropriate technical and organizational measures to ensure that the level of security is commensurate with the potential and severity of the risks to your and other users' rights and freedoms. We maintain these technical and organizational measures and will revise them from time to time to improve the overall security of our system.
From time to time, we will include links to our partner networks, advertisers and affiliate websites. If you use links to these sites, please note that these sites have their own privacy policies and we do not assume any responsibility or responsibility for these policies. Please review these policies before submitting any information to these sites.
Note that if you upload a video to the platform for the first time, you will be informed that you are using the platform on a public account, which means that if you publish a video, it will be visible to every user of the platform, regardless of your connection to that user. You can restrict visitors' access to the information contained in the information published to the platform according to the privacy settings specified in the information window. Changes to the privacy settings on the platform will be applied immediately and affect information you have posted in the past. Once you decide to delete the corresponding UGV or broadcast content or other information provided in your profile, we will delete your information from the platform you use.
Correction of personal data: You have the right to request the correction of your personal data that we collect. If you find any inaccuracies in your personal data held by us, please contact us at mengya950@gmail.com. We will verify your request and make the necessary corrections within a reasonable time frame.
Data retention practices
We determine how long we retain your information based on the following criteria: fulfilling our contractual obligations and rights regarding the information; complying with legal requirements to retain data for a certain period as specified by applicable laws; applying the statute of limitations as mandated by law; serving our legitimate business purposes; and addressing potential disputes or actual disputes.
Rights reference
Residents of California and Virginia may have additional rights under the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Protection Act (VCDPA). To exercise these rights, such as the right to delete, access, or opt - out, please contact us at mengya950@gmail.com.
Data controller and DPO information
The data controller of XMet is Xmet. You can contact us at mengya950@gmail.com. The Data Protection Officer (DPO) is also Xmet. For any privacy - related issues regarding data protection, you can reach out to us at the same email address.
Complaint right
You have the right to lodge a complaint with a supervisory authority if you believe our privacy policy has not been properly implemented. We will provide the contact information of relevant supervisory authorities in our privacy policy to facilitate your exercise of this right.
Legal basis for data processing
We process your data based on legal grounds including but not limited to fulfilling our service contract with you, complying with legal and regulatory requirements, and protecting the legitimate rights and interests of ourselves and our users.
New situation disclosure and privacy policy update
If new endpoints, permissions, data types, or SDKs are detected in the application version, we will promptly disclose relevant information in the privacy policy and explain how we handle these new situations.
We will update the privacy policy regularly to ensure its compliance with the latest laws, regulations, and technological developments. The date of the most recent update will be clearly indicated at the top of the policy.
Undeclared personal information category handling
If we collect or send personal information categories that are not disclosed in the privacy policy, we will update the policy in a timely manner after discovery to explain the purpose and handling methods of these new personal information categories to you.
Data Retention in Specific Situations
In some cases, even after you terminate our services, we may store certain aggregated and anonymized data for analytical purposes related to improving our overall services and understanding user behavior trends. However, we will ensure that this data cannot be used to identify individual users.
Children's Data Protection
We are committed to protecting the privacy of children. As previously stated, our platform is not intended for use by those under 18. In the event that we discover any personal information of a child under 18 has been collected, we will take immediate steps to delete this information and, if applicable, terminate any associated accounts. We encourage parents and guardians to monitor the online activities of children under their care.
International Users and Local Laws
For our users around the world, we make every effort to comply with local privacy laws. When there are conflicts between different regional laws and our general privacy policy, we will prioritize the protection of user privacy according to the more stringent requirements.
Data Security Measures Update
We continuously evaluate and update our data security measures to adapt to the evolving threat landscape. Our security team is dedicated to safeguarding your information from emerging risks such as new forms of cyber - attacks and data breaches. This includes regular security audits of our systems and working with leading security experts in the industry.
User - Generated Content and Intellectual Property
Any user - generated content you share within the XMet platform, such as photos, videos, and comments, remains your intellectual property. However, by sharing this content on our platform, you grant us a limited license to use, store, and display this content as necessary to provide the services. We respect your rights as the owner of this content and will not use it for any other purposes without your explicit consent.
In - App Purchases and Financial Information
When you make in - app purchases, we take extra precautions to protect your financial information. Our payment processing systems are designed to meet the highest security standards in the industry. We do not store your credit card information on our servers. Instead, we work with trusted third - party payment processors who have their own robust security measures in place.
Communication and Transparency
We strive to maintain open and transparent communication with our users regarding privacy. We will use our platform notifications, emails, and other communication channels to keep you informed about any changes to our privacy practices, new features that may affect your privacy, or any privacy - related issues that may arise.
User Consent and Agreement
Your continued use of the XMet services constitutes your consent to this privacy policy. We encourage you to review this policy regularly to stay informed about how we handle your information. If you have any questions or concerns about any aspect of this policy, please do not hesitate to contact us at mengya950@gmail.com.
Data Accessibility and Accountability
We are committed to ensuring that you have reasonable access to your personal data stored with us. You can request information about what data we hold, how it is being used, and with whom it has been shared. We will respond to such requests in a timely manner and provide clear and comprehensive answers.
In addition, we hold ourselves accountable for the protection and proper handling of your data. We have established internal controls and monitoring mechanisms to ensure compliance with our privacy policy and applicable laws. In the event of any data breaches or privacy incidents, we will take immediate action to mitigate the impact and notify affected users as required by law.
Third-Party Audits and Certifications
To further enhance the trust and confidence of our users, we may periodically undergo third-party audits and seek certifications for our privacy and security practices. These audits and certifications can provide independent verification of our compliance with industry standards and best practices.
User Education and Awareness
We recognize the importance of user education in protecting privacy. We will provide resources and information on our platform to help you understand your privacy rights and how to manage your personal information effectively. This may include tips on setting strong passwords, being cautious about sharing personal information online, and understanding the privacy settings available within the XMet platform.
Data Minimization Principle
We adhere to the principle of data minimization, collecting only the necessary information to provide our services. We will not collect excessive or unnecessary personal data and will continuously review our data collection practices to ensure they remain in line with this principle.
Data Transfer and Cross-Border Data Flows
In cases where your data may be transferred across borders, we will take appropriate measures to ensure that such transfers are carried out in accordance with applicable laws and regulations. This may include implementing standard contractual clauses or relying on other recognized mechanisms for cross-border data transfers.
Data Subject Rights Requests Process
We have established a streamlined process for handling requests related to your data subject rights, such as deletion, access, and opt-out. When you submit a request, we will verify your identity and process the request as quickly as possible. We will also keep you informed of the progress of your request and any actions taken.
Privacy by Design and Default
We incorporate privacy considerations into the design and development of our services from the outset. This means that privacy is a fundamental aspect of our product development process, and we strive to ensure that our services are designed to protect your privacy by default.
Data Retention Reviews
We regularly review our data retention practices to ensure that we are not retaining data longer than necessary. As part of these reviews, we consider factors such as the purpose of data collection, legal requirements, and user expectations. If we determine that certain data can be safely deleted, we will take appropriate steps to do so.
This concludes the updated privacy policy. We are committed to protecting your privacy and will continue to work hard to ensure that our practices meet the highest standards of privacy and security. If you have any questions or concerns about our privacy policy, please contact us at mengya950@gmail.com.